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Advanced Scientific Content Analysis for
Interrogation & Deception Detection (SCAN)
LSI Laboratory for Scientific Interrogation, Inc.

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Interview & Interrogation Techniques
Wicklander-Zulawski & Associates

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HIPAA Security & Awareness
DigitalCompliance

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OSHA 30-Hour Card
Occupational Safety & Health Administration (OSHA)
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Tapped by Amazon to design, implement, and lead a new loss prevention investigative department specializing in workers’ compensation fraud, identity theft, COVID-19 fraud, and bereavement fraud.

• Successfully reclaimed and mitigated over $4.5 million in losses within the first year, resulting in a remarkable 2,306% increase in realized savings and accountability returned to the business. This exponential trend in fraud loss savings continued, reaching $25 million by the fourth year through expanded fraud pillars.
• Attained a team success rate of 98%, as evidenced by the successful execution of advanced program development initiatives. This accomplishment was recognized with an award from Amazon for outstanding contributions in program development.

Drove the development of loss prevention investigators specializing in internal fraud and theft conducted by employees and vendors while also managing global teams and staff.  This included managing payment processors and fraud rules, overseeing fraud prevention and detection tech implementation, and working with retail banking partners to ensure AML and corporate card compliance. 

• Led the investigation and resolution of Amazon’s largest recorded case of internal embezzlement, resulting in the recovery of $400,00 in misappropriated funds. Managed all investigation aspects, including building a compelling case for law enforcement referral, delegating investigation tasks, conducting over 20 employee and external interviews, personally interviewing the suspect and obtaining admission, gathering and analyzing nearly 500 pieces of intelligence and data, and authoring multiple detailed investigative reports.
• Implemented new technology and systems that significantly improved fraud prevention, detection, and reimbursement efficiency. The new system immediately detected and prevented a $250,000 false invoice fraud attempt.

Led and overhauled the fraud department which investigated all types of fraudulent activity related to transactions while managing a global staff.  This included managing payment processors and certain vendors, project management of tech implementations, conducting internal and external investigations, risk assessments, loss prevention, AML compliance, and other regulatory requirements.  Reporting to CFO and C-Suite Executives.

• Developed, authored, and implemented GSN Games’ inaugural “Policy on Anti-Money Laundering,” establishing comprehensive guidelines and protocols to combat financial crime.
• Implemented a comprehensive overhaul of the company’s fraud prevention program, resulting in a 49% reduction in financial losses attributed to fraud. Additionally, found innovative ways such a technology implementation, procedure updating, and fraud team education that yielded substantial program savings of $500,000 per year, demonstrating significant improvement in the company’s financial security and efficiency.

Subject matter expert covering, but not limited to, know your customer (CIP/KYC), enhanced due diligence (EDD), Bank Secrecy ACT (BSA), US PATRIOT Act, Suspicious Activity Reports (SARs), emerging trends, product risk, and risk assessments.  Main engagements with Boston Private Bank & Trust, Santander Bank, and Citizens Bank.

• Conducted expert analysis of a financial institution merger, identifying high-risk customers and outlining necessary compliance remediation measures. This analysis facilitated the mitigation of potential regulatory risks and ensured seamless integration, safeguarding the institution’s reputation and financial stability.
• Received commendation from the US Office of the Comptroller of the Currency for outstanding performance, specifically cited for successfully identifying an on-shore organization that appeared to be involved in trade-based money laundering with high-risk countries that previously went undetected by internal staff.

Part of a specialized investigative unit conducting the company’s most complex and high-risk cross-border financial crimes investigations related to AML and credit/debit card fraud.  The special unit team consisted of 5 investigators for the entire company engaged in full cycle of Know Your Customer (KYC+), AML/EDD Investigations, Customer Identification Program (CIP), Reg E, risk management programs, and filing of Suspicious Activity Reports (SAR) and Suspicious Transaction Reports (STR) for US and Canada, respectively.

• Identified, investigated, and reported on a suspected international terrorist organization, leading to the identification of approximately $1 million in proceeds of crime and funds believed to be linked to terrorism financing. The report was submitted to both US and Canadian task forces, contributing to ongoing efforts in combating terrorism financing and criminal activities across borders.
• Achieved recognition as the top performer in credit card fraud cases (Reg E) and AML investigations, with a nearly twofold increase in case resolutions compared to peers. This accomplishment resulted in a 50% reduction in average case resolution time.

Sworn police officer for the city of Oxford, Maine & Emergency 9-1-1 Dispatcher and Operator for Oxford County, Maine.  Upheld Maine Criminal and Civil statutes through detective work, physical security, reactive and proactive investigations, and more.  Included routine patrol, alarm responses, community engagement, and other law enforcement activities.

• Volunteered during personal time to spearhead the local Maine Child Identification Program (CHIP), facilitating the collection and distribution of vital information to the public and law enforcement agencies in the event of a missing child situation. Through this initiative, around 100 children were registered, providing essential identification resources to their families and law enforcement partners, enhancing community safety and responsiveness to emergencies.
• Discovered and dismantled a multi-state drug trafficking ring through strategic investigative techniques, comprehensive interviews, and analytical methodologies. This collaboration with the Maine Drug Enforcement Agency (MDEA) led to the arrest and prosecution of multiple individuals on felony charges, resulting in the seizure of kilograms of illicit substances and the disruption of criminal operations across state lines. The successful outcome underscores the effectiveness of partnership efforts in combating organized crime and ensuring public safety.

Tapped by Amazon to design, implement, and lead a new loss prevention investigative department specializing in workers’ compensation fraud, identity theft, COVID-19 fraud, and bereavement fraud.

• Successfully reclaimed and mitigated over $4.5 million in losses within the first year, resulting in a remarkable 2,306% increase in realized savings and accountability returned to the business. This exponential trend in fraud loss savings continued, reaching $25 million by the fourth year through expanded fraud pillars.
• Attained a team success rate of 98%, as evidenced by the successful execution of advanced program development initiatives. This accomplishment was recognized with an award from Amazon for outstanding contributions in program development.

Drove the development of loss prevention investigators specializing in internal fraud and theft conducted by employees and vendors while also managing global teams and staff.  This included managing payment processors and fraud rules, overseeing fraud prevention and detection tech implementation, and working with retail banking partners to ensure AML and corporate card compliance. 

• Led the investigation and resolution of Amazon’s largest recorded case of internal embezzlement, resulting in the recovery of $400,00 in misappropriated funds. Managed all investigation aspects, including building a compelling case for law enforcement referral, delegating investigation tasks, conducting over 20 employee and external interviews, personally interviewing the suspect and obtaining admission, gathering and analyzing nearly 500 pieces of intelligence and data, and authoring multiple detailed investigative reports.
• Implemented new technology and systems that significantly improved fraud prevention, detection, and reimbursement efficiency. The new system immediately detected and prevented a $250,000 false invoice fraud attempt.

Led and overhauled the fraud department which investigated all types of fraudulent activity related to transactions while managing a global staff.  This included managing payment processors and certain vendors, project management of tech implementations, conducting internal and external investigations, risk assessments, loss prevention, AML compliance, and other regulatory requirements.  Reporting to CFO and C-Suite Executives.

• Developed, authored, and implemented GSN Games’ inaugural “Policy on Anti-Money Laundering,” establishing comprehensive guidelines and protocols to combat financial crime.
• Implemented a comprehensive overhaul of the company’s fraud prevention program, resulting in a 49% reduction in financial losses attributed to fraud. Additionally, found innovative ways such a technology implementation, procedure updating, and fraud team education that yielded substantial program savings of $500,000 per year, demonstrating significant improvement in the company’s financial security and efficiency.

Subject matter expert covering, but not limited to, know your customer (CIP/KYC), enhanced due diligence (EDD), Bank Secrecy ACT (BSA), US PATRIOT Act, Suspicious Activity Reports (SARs), emerging trends, product risk, and risk assessments.  Main engagements with Boston Private Bank & Trust, Santander Bank, and Citizens Bank.

• Conducted expert analysis of a financial institution merger, identifying high-risk customers and outlining necessary compliance remediation measures. This analysis facilitated the mitigation of potential regulatory risks and ensured seamless integration, safeguarding the institution’s reputation and financial stability.
• Received commendation from the US Office of the Comptroller of the Currency for outstanding performance, specifically cited for successfully identifying an on-shore organization that appeared to be involved in trade-based money laundering with high-risk countries that previously went undetected by internal staff.

Part of a specialized investigative unit conducting the company’s most complex and high-risk cross-border financial crimes investigations related to AML and credit/debit card fraud.  The special unit team consisted of 5 investigators for the entire company engaged in full cycle of Know Your Customer (KYC+), AML/EDD Investigations, Customer Identification Program (CIP), Reg E, risk management programs, and filing of Suspicious Activity Reports (SAR) and Suspicious Transaction Reports (STR) for US and Canada, respectively.

• Identified, investigated, and reported on a suspected international terrorist organization, leading to the identification of approximately $1 million in proceeds of crime and funds believed to be linked to terrorism financing. The report was submitted to both US and Canadian task forces, contributing to ongoing efforts in combating terrorism financing and criminal activities across borders.
• Achieved recognition as the top performer in credit card fraud cases (Reg E) and AML investigations, with a nearly twofold increase in case resolutions compared to peers. This accomplishment resulted in a 50% reduction in average case resolution time.

Sworn police officer for the city of Oxford, Maine & Emergency 9-1-1 Dispatcher and Operator for Oxford County, Maine.  Upheld Maine Criminal and Civil statutes through detective work, physical security, reactive and proactive investigations, and more.  Included routine patrol, alarm responses, community engagement, and other law enforcement activities.

• Volunteered during personal time to spearhead the local Maine Child Identification Program (CHIP), facilitating the collection and distribution of vital information to the public and law enforcement agencies in the event of a missing child situation. Through this initiative, around 100 children were registered, providing essential identification resources to their families and law enforcement partners, enhancing community safety and responsiveness to emergencies.
• Discovered and dismantled a multi-state drug trafficking ring through strategic investigative techniques, comprehensive interviews, and analytical methodologies. This collaboration with the Maine Drug Enforcement Agency (MDEA) led to the arrest and prosecution of multiple individuals on felony charges, resulting in the seizure of kilograms of illicit substances and the disruption of criminal operations across state lines. The successful outcome underscores the effectiveness of partnership efforts in combating organized crime and ensuring public safety.